Delivery & Shipping
Available shipping methods
|UPS Standard||1-3 working days||£ 10.00|
|UPS Express||1-2 working days||£ 16.00|
Deliveries are handled by DHL or UPS. All shipments that are sent by MarthaLouisa are insured against theft and accidental damage. Upon receipt of shipment and written confirmation, this insurance coverage ceases to exist.
Customers from Munich and surroundings have the option of choosing “courier”, meaning that they can receive their delivery within 3 to 5 hours (through “Eilkurier München”).
MarthaLouisa cannot be held responsible for delays caused by customs clearance, bad weather conditions or similar unpredictable circumstances. The given delivery periods should be regarded as non-binding guidelines.
It is understood that anyone who is at the address where the delivery should take place, is duly authorised by you to receive the order. There the delivery to any person at the identified address shall be deemed valid, and both MarthaLouisa as well as the shipping agent will have complied with the obligations upon delivery to any person at such address.
The quoted delivery periods should be regarded as guidelines and are valid from the day your order is being shipped.
To learn about our returns policy and how to make a return, click here.